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MARKET STUDIES & SURVEYS


Voicecom Group, the expert in outsourcing surveys and polls, puts solutions in place to listen to the needs of your customers and better understand their expectations.

Our market research takes place in the form of Computer Assisted Telephone Interviews (CATI).

We carry out collection campaigns, studies and analyzes of quantitative and qualitative data to guide you in your strategic decisions: Awareness survey, omnibus survey, satisfaction surveys, marketing studies, opinion polls …

Why VoiceCom


360 ° customer vision

We offer each of your customers an adapted service whatever the communication channel used.

Economical and efficient solutions

Whatever your sector of activity, we guarantee you personalized and innovative solutions to meet the different profiles of your customers at well-studied and optimized costs.

Flexibility in your telemarketing campaigns

Our qualified and experienced teams work 24h / 7d to handle your needs even during lunch breaks, holidays, leave or absence of personnel, peak hours, evening calls, weekends …