Human Capital is at the heart of Voicecom Group’s strategy: The quality of our services and services is based on the skills of our employees. Voicecom group, a customer relations center, offers a team of qualified and experienced professionals to carry out your projects and guarantee results that meet your expectations. Our human resources department guarantees the highest productivity of our employees by offering motivating and rewarding devices aimed at their development within the company.
Voicecom Group continuously develops innovative and secure IT solutions that meet the ever-changing requirements of our customers. Made up of experts, our IT department enables us to assist and advise our clients in their customer relationship management thanks to these different technical solutions: telephony, network, development, database, analyzes … Our customer relations center operates high-performance computer equipment that facilitates the work of our employees and provides real-time control over production.
For a perfect management of our human and technological resources, Voicecom group, pioneer of the offshore outsourcing, adopts an organizational and managerial strategy favoring the development and the professional blooming and the continuous improvement of the processes. The main objective of our customer relations center is to appropriate a customer culture and place it at the heart of our concerns, our highly qualified managers have the ability to offer cost-effective and efficient solutions tailored to the specific needs of everyone of our customers.