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Qualified Prospects

Identifies qualified prospects with real projects


Live chat

Voicecom’s live chat solution creates a relationship of trust and efficiency with your customers


Multi-channel Marketing

Multi-channel marketing expert for a 360 ° customer vision


Human Capital

Human Capital is at the heart of Voicecom’s strategy


WHO WE ARE?

For more than 10 years, the Voicecom Group, a certified call center, has grown steadily to become one of the leaders in omni-channel management of the Outsourced Customer Experience. Our strong growth is the result of a strategy to position ourselves as value creators for our customers.

KNOW HOW

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Conquer

Acquiring new customers is our challenge with determination

Acquiring new customers is our challenge with determination
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Retaining

The loyalty of your customers is our daily reflection

The loyalty of your customers is our daily reflection
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Scale

Rigorous analysis of your market is our tool to help your strategic decisions

Rigorous analysis of your market is our tool to help your decisions strategic
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Valorize

Optimizing the value of each of your customers is our strong point

Optimizing the value of each of your customers is our strong point

VOICECOM FIGURES


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Years of experience

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Areas of expertise

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Contributor

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Spoken languages and dialects

DO YOU WANT TO EXTERNALIZE YOUR CLIENT RELATIONSHIP SERVICE?

WHY VOICECOM?


A 360 ° vision of the customer

We offer each of your customers an adapted service whatever the communication channel used.

Economical and efficient solutions

Whatever your sector of activity, we guarantee you personalized and innovative solutions to meet the different profiles of your customers at well-studied and optimized costs.

Flexibility in your telemarketing campaigns

Our qualified and experienced teams work 24H / 7J to manage your needs even during breaks lunches, holidays, holidays or absence of staff, peaks of schedules, calls in the evening, weekends …

NEWS & EVENEMENTS


Certified PCI-DSS

Certified PCI-DSS

May 7, 2018

VoiceCom certified PCI-DSS VoiceCom has just demonstrated its commitment and enthusiasm towards these customers and prospects by winning the PCI-DSS certification of the Security Management System and protection of bank card data to meet the needs of companies looking for comprehensive management solutions end-to-end customer relationship. he security standard of the payment card industry Payment […]

Corporate Member of ESOMAR

Corporate Member of ESOMAR

April 6, 2018

Organization gathering the market research offices around the world and promoting the use of ethical rules

Iso 27001 Certification

Iso 27001 Certification

March 1, 2018

With this certification, VoicCom guarantees a highly secure treatment to these customers. This standard will facilitate the management of the security of information, including financial data, documents subject to intellectual property, personnel information or data entrusted to you by third parties.