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COMPANY HISTORY


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For over 10 years, the Voicecom Group has grown steadily to become one of the leaders in omni-channel management of the Outsourced Customer Experience. Our strong growth is the result of a strategy to position ourselves as value creators for our customers. Our expertise in customer relations, our technical infrastructure at the cutting edge of technology and our 500 qualified and multilingual employees, allow to respect the quantitative and qualitative commitments and the return on investment of our most demanding customers. Our main objective is global commercial development, with a strong international presence covering more than 30 countries from different continents: Europe, Asia and Africa.

WHY VOICECOM?


A 360 ° customer vision

We offer each of your customers an adapted service whatever the communication channel used.

Economical and efficient solutions

Whatever your sector of activity, we guarantee you personalized and innovative solutions to meet the different profiles of your clients at well-studied and optimized costs.

Flexibility in your telemarketing campaigns

Our qualified and experienced teams work 24h / 7d to handle your needs even during lunch breaks, holidays, leave or absence of personnel, peak hours, evening calls, weekends …